Thursday, May 18, 2006

Getting a Malaysian Passport....

Our old Passports had expired and because we often travel overseas or go to the southern neighbor state, Singapore, we need to have our Passport valid all the times...So on May 16, 2006 we went to the Immigration Department at Damansara Town Center to renew our Passport.. They do not renew Passport now. We had to get a new one at the time of renewal as they want a new set of Photo for the New Passport...I believe this is all because of Security, the concern of every countries nowadays....

We left home at just past nine and arrived there twenty minutes later.. Parked the car at the basement and went through the ritual of getting the New Passport...First we got the Application Form for RM1.00 each [RM3.60 =US$1.00], then make copies of our Identity Card [MyKad], After that went to get two copies of our photos at the Instance Photo Machine, it cost us RM7.00 for a set of two each...We had to wait five minutes before the Photo is done..While waiting...I got both forms, mine and my spouse filled with the detail and then duly signed...By then the Photos are ready..We went in to the counter and was eventually usher to the special counter for the Senior Citizen at counter 26..Well at this counter we senior citizen were given the golden treatment with a special numbering to wait for the number to be call...We then wait for our number and eventually after about twenty minutes our numbers were called and shown on the screen of the electronic notice board...We handed our forms together with our ICs and Photos and had our right thumbprint impression on the form..And then we had to get our thumb impression both the right and the left thumb onto the computer via a computer imprint terminal... Voila..The first part of the process is done...We were told the same number would be call again for the next part of the issuing of the Passport..So we wait...We sat and watch the number been call and the images of the number appear on the electronic notice board as in the images above..Soon our numbers were call and we proceed to counter No. 28..There we made payment of RM300.00 each and got a receipts each and told to come tomorrow after eight in the morning to collect our new Passports...

So the next day, early morning of May 17th, we went back to the Immigration Department and within fifteen minutes we got our New Passport...Well it look like our Immigration Department did gave us citizen a great service. They are real efficient..Today like every other days I am told hundreds of Malaysian crowd this Immigration office to get their Passport..As we all know with prosperity Malaysian travel the world, thus the need for the Passport...Thanks to the great works of the Immigration Officers, I got my new Passport in a whisk!..Just in less then twenty four hours we got our New Passport...It is the policy of the Malaysian Immigration Department to cut red tapes and issue New Passport within a day. And now not only us senior citizen got it fast but everyone got their New Passport the next day as well...That's what I call an efficient Service by a government agency...What a way to go Malaysian... Have a nice day...

6 comments:

Alan said...

Dear Pak Idrus,

Just so you and your readers know. If you have a Machine Readable Passport (the ones with an embedded chip) and the Mykad, you don't have to fill any forms or join long queues. You can apply for a new passport at the eKiosk located at the Ground Floor of the Immigration Dept in Pusat Bandar Damansara.

With 1 photo and RM 300 (for the 32-page passport) ready, just go to the eKiosk and follow the online instructions. Your passport and Mykad will be read, RM 300 and photo collected and an acknowledgement slip generated allowing you to collect your new passport the next working day. It took me 5 minutes to submit the application, and 30 minutes to collect the new passport the next day (where it is done the old fashioned way-take a number and wait your turn). Its almost like doing a banking transaction, except the eKiosk is only open during office hours.

So give it a try next time.

Pak Idrus said...

Alan, thank you so much for the information.. I did not know that such machine exist.. Well it is progress. Have a nice day.

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